How does Taobao count as a violation? What punishment? Hubei won the championship to popularize science

Taobao punishment refers to violations, and there are many places in our daily life that we need to abide by Taobao’s rules. Today, Hubei Winning Education will tell you about Taobao punishment.

When a store violates the rules, it will be punished as follows: If the store deducts more than 100 points, or if the store has deducted 30 points, 10 points will be deducted; the maximum penalty is as follows: (each fine = 1- 1000 yuan). Violations: 1. Selling counterfeit and shoddy goods or other goods that do not meet the statutory requirements; 2. Selling goods that infringe on the intellectual property rights of others or other goods prohibited by laws and regulations or unfair trading; 3. Publishing false or misleading consumer product information Or advertising information, etc., will be identified as violations.

Reasons for violations: ① There are false deliveries in the store, failure to upload qualifications according to regulations, etc.; ② There are quality problems in products, sales infringement, etc.; ③ Failure to fill in delivery information according to regulations, etc. Violations: ① The store has a violation of orders, positive comments, or violation of the return policy, or the store will deduct points ranging from 1 to 10 points for one violation.

1. Point deduction processing

If the store is deducted full of 12 points, then the store authority will be frozen for one natural year. For example, if you are a member of Taobao, you cannot participate in Taobao activities during the deduction period. However, there are exceptions. For example, if your store is deducted 12 points due to violation of the Consumer Rights Protection Law or related laws and regulations, Taobao will automatically restore your unfinished violation points within 12 months and recalculate the deduction. Divide time. If 12 points are deducted due to violations such as malicious cheating, it is also possible to appeal to restore the points.

2. Prohibition of trading

This kind of punishment is for sellers who fail to rectify according to the requirements after violating the regulations. When the sellers have prohibited transactions, Taobao will impose the following penalties on them: 1. Restrict new stores for 2 months; 3. Restrict participation in all Taobao activities for a period of time ; 4. It is forbidden to publish advertisements or promotional information, and its participation in all activities outside the platform is restricted; 5. The weight of relevant baby appearing in its search results is restricted. …

3. Prohibition of receiving goods

All sellers and friends must conduct a quality inspection before delivery to ensure the quality and quantity of the goods. When “the buyer has signed for it” or “rejected” appears, please be sure to contact the seller as soon as possible, and follow the instructions of the customer service staff to deliver the goods. If the seller cannot guarantee the authenticity and accuracy of the goods sold, or if the goods have quality problems or other conditions that affect the buyer’s experience, we will deal with the following in accordance with laws, regulations and relevant regulations: (1) Transaction refund (2) When the transaction is cancelled, the buyer can apply for a replacement within 90 days after confirming the receipt; (3) The buyer and the seller cannot apply for a change of delivery place within 90 days after the transaction. place of delivery. If you have known and approved the above handling methods, please cooperate with the seller to complete the above operations.

4. Punishment for closing shop

Sellers identified as violations by Taobao will be punished accordingly, including but not limited to: 1. Delete all products in the store; 2. Restrict delivery until the seller accepts it; 3. Block the store; 4. Delete membership, etc. .