How to report Taobao store violations? Hubei won the championship education has something to say

Many friends asked Hubei to win the championship, can Taobao account violations return to normal? In fact, it depends on the level of the violation. Generally, there are corresponding penalties. Unless it is particularly serious, there will be corresponding points within one year. Unless deducted, the store will be permanently closed. 12 points for 1 month, 24 points for 1 year.

When a user violates the specified number of violations of the same violation type, Taobao will permanently seal the user and will no longer learn and open it.

If the user violates the Taobao service agreement, Alipay service agreement or related rules, Taobao has the right to punish or suspend or terminate the service to the user according to the severity of the situation. Punishment measures include, but are not limited to, publicity penalties, restriction of power, processing of product information, cancellation of evaluation rights, and freezing of accounts.

1. Public punishment

Members who have been warned/supervised/frozen X times are displayed on member credit cards, credit evaluation pages, etc.

1. Restrict opening of stores

Restrict users from creating stores, delete existing stores, but keep original product information. After the penalty is executed, the user can create a store.

1. Restrict sending internal messages;

2. Restrict login to Taobao;

Restrict the release of product information;

1. Restricted purchase of product information;

2. Restrict login to Aliwangwang;

3. Process evaluation.

According to the relevant provisions of Section 4 of the “Taobao Rules” on general violations: Article 60 The release of unapproved products refers to the release of products or information that members have access requirements without Taobao’s filing or review. Entry requirements include entry requirements for sellers and items.

Taobao will take coercive measures based on the severity of the case to limit product releases, the number of product releases, marketing promotions, store blocking, and supervision of the entire store or a single product.

According to the relevant provisions of Section 4 of the “Taobao Rules” on general violations: Article 61 If the seller conducts false transactions, Taobao will correct the seller’s violations, including deleting sales, blocking comment content, store ratings and credit scores; Seriously, Taobao will also remove all items from the seller’s store. Taobao will deal with the seller in accordance with the following provisions while correcting the violation:

1. The seller conducts false transactions for the first or second time: if the number of illegal transactions is less than 96, 2 points will be deducted each time; if the number of illegal transactions exceeds 96, 12 points will be deducted each time;

2. The seller conducts false transactions for the third time: if the number of illegal transactions is less than 96, 12 points will be deducted for each violation; if the number of violations exceeds 96 transactions, it will be considered serious, and 48 points will be deducted for each violation;

3. The seller conducts false transactions more than the fourth time, no matter the number of transactions is serious, 48 ​​points will be deducted each time;

4. If the seller conducts large-scale false transactions in a short period of time, regardless of the number of times and the number of transactions, it will be considered serious, and 48 points will be deducted for each general violation;

5. If the seller has the following circumstances, 48 ​​points will be deducted as serious violations:

① Accumulated more than three times of false transactions identified as serious circumstances;

② Conducting a large number of false transactions again after violating the provisions of item (4) above;

③ Special circumstances such as bad circumstances, intensive behavior, large scale, serious consequences, malicious confrontation with supervision, etc.;

④Providing services, assistance or convenience for false transactions of others.

If the seller has the above fourth and fifth items at the same time, the fifth item shall be implemented.

Finally, Hubei Winning Education added that Taobao will give sellers 30 days to reduce the processing of Taobao searches for a single product for products suspected of false transactions. If the seller makes false transactions many times, the scroll calculation search reduces the time.