The difference between Pinduoduo and Taobao may be understood by everyone. Here, Hubei Champion will talk about his shopping experience on their two websites and share with you.

For merchants, both Pinduoduo and Taobao appear as a sales platform. In fact, the ideas in many aspects are different. We will share this content with you next time. From our own experience, Pinduoduo is simply a professional household who is a businessman, and various fines are always accompanied by the entire sales process. And Taobao is the change of various rules, which requires various sellers to adapt.

As a platform itself, it is similar in nature, serving as a service provider to merchants and end customer groups.

For consumers, both are shopping channels. Whether it is one-click purchase or group purchase, it is some marketing strategy of merchants. Whether it is very affordable depends on the product you want to buy. It really takes a very careful comparison to find a truly cost-effective product.

For fakes, both have. And they are all trying to suppress and block fakes. It’s the same reason that if you want to spend the money to buy fakes to buy genuine products in any consumer environment, it’s almost impossible. But if you spend genuine money to buy a real fake, all platforms support no reason to return and complain.

· Service

I have many shopping experiences on both websites. If you contact any seller on Taobao, you can basically reply to you in a very short time. Now, most customer service first communicates with you through AI, and then turns to manual work, even when During the Double Eleven period, the communication with the human customer service is generally smooth; on Pinduoduo, you often cannot contact the customer service, especially some small and medium-sized sellers. It is impossible to contact customer service for a refund.

· Item identification

No matter how big or small the platform is, there must be more or less fake goods, counterfeit goods, etc. On Taobao, in most cases, we can identify which are counterfeit goods. The whole evaluation and complaint mechanism is quite good, and even if most of the products are not genuine, it will not affect our use. Fake, sometimes it seems that the sales are very good, but it can’t be used after buying it, and the complaint channel is not smooth.

The last thing Hubei Winning Education would like to say is that for ourselves, whether we are buying things or as sellers, we may recommend Taobao more, and you are welcome to discuss with us.