Winning Education reminds novice sellers to pay attention to anti-fraud
To win the championship today, I will talk about anti-fraud skills (especially virtual transactions) for novice sellers on Taobao. To have a more comprehensive understanding of the goods, if you do virtual recharge and ask you to recharge, you must go to the seller to check whether the payment is made. Many newbies are eager to come to the door to do business, but ignore the other party and do not pay.
How to open an online store to avoid being deceived?
First, when filling out the delivery note, be sure to write the content that needs to be signed on the express note. Regardless of whether the buyer asks for it or not, there is no need to add money. In this way, once there is a problem, it is a matter of express delivery.
Second, be sure to keep your eyes open, keep your eyes open.
No matter what transaction it is, you must chat in Want Want, if you are asked to chat elsewhere, you must not.
Be sure to see if the ID of the thing you photographed is the same as the Want Want ID you chat with. Some IDs have spaces, you must pay attention to this, many sellers have been deceived by this, and there is no way to complain.
The delivery address must be clear! Someone asks you to change your shipping address, be careful. Chat with you with your ID card and say that you have photographed your things; buy an ID with another space added, and the ID chatting with you will definitely ask you to send another address, if you accidentally see it, you think it is When people come, you’re done. After shipping, you ask the buyer to take delivery. He complained that you didn’t receive it. We have an invoice! But the ID card photographed said there was no such thing. You look at the same two ID names. , is actually different. Who do you think Taobao will help? (Generally, when it comes to the complaint stage, Taobao attaches great importance to evidence.) If the ID address for payment is OK, if it is not this address, you will be asked to send another address. Beware.
- All chat records and invoices - no matter how long, must be kept. Even after the complaint period has passed, you can still complain. Some deals that have been in the works for several months have been complained about. Even if the complaint is unsuccessful, it will annoy you! Because everyone in this world has them. After the transaction is successful, what if the buyer feels that they have lost money and caused you trouble? You can leave a message to customer service or call to complain.
Third, set a product limit that each buyer can only take a few pictures, and do not give the opponent the opportunity to make trouble.
Fourth, be careful no matter what transaction it is, and if you have any questions, you must ask clearly
There are too many scammers on Taobao now, unscrupulous. While we prevent scams, don’t forget to report them. For new sellers, there are buyers who are very happy, and many special details are not easy to ask. Afraid that the other party is unhappy and loses customers! We rely on long-term customers! Generally don’t ask too much! When a novice first started doing it, there were a lot of links and details that were not very clear! So now a lot of novice sellers have been fooled, and scammers have caught it too! Be sure to stick to the principles of trading! No rabbits, no eagles! Another point, don’t always be suspicious, after all, buyers who really want to buy things are still in the majority.
The experience of winning education is that the computer must have a firewall! If you have antivirus software, you don’t need to buy a firewall and install a security guard. Awareness that we cannot remain indifferent!