How to complain to Taobao seller if you are not satisfied
When buying things, the key is to look at the level of sellers. The higher the level, the better the credit of the seller. Some sellers have the credit to buy, not really. Before buying something, you should ask him some necessary professional questions. If he answers fluently , you are satisfied, then you can buy things with peace of mind~~ You can also pay attention to the customer’s message, through which you can see whether his service attitude is good or bad, don’t be deceived just to save a few dollars.
If you don’t understand, you can ask me, I hope your appeal will get a good result~
How to Complain to an Online Store
If you are complaining about the Taobao online store, you can directly find the personal center complaint in the official Taobao customer service. You need to provide evidence of the complaint in the response, and the success rate of such a complaint will be higher.
Will Taobao’s online store be downgraded after being accused of intellectual property infringement? How long does it take to downgrade
Hi, what type of thing is this? If it’s false, there will be an impact, but general violations won’t. For example, stealing pictures and stealing patents is a general situation.
I want to make a complaint to the online shop… May I ask what channel should I use?
Telephone If you are not satisfied with the complaint, you can search the official website of the State Post Bureau, and then click Register
After successful registration, log in to your account and click [I want to appeal] on the homepage or click [Online appeal]
Read the appeal instructions, then click the [Read] button
Fill in the appeal information at the end. Items with an asterisk are required. After filling in the form, click the [Submit Appeal] button
How to view appeal consultation information: Click [View appeal consultation information] in the left column of [My Information]. 6. Matters needing attention: The appeal acceptance agency shall complete the processing within 30 days from the date of receipt of the appeal. If the appeal can be answered on the spot, it shall be answered on the spot; if the appeal cannot be answered on the spot, a decision of acceptance or rejection shall be made within 5 days from the date of receipt of the appeal, and the complainant shall be notified.
A consumer complaint shall meet the following conditions: first, the complainant is a party with direct interest in the complaint case; second, there is a clear respondent; third, there is a specific factual basis; within 30 days after the complaint (60 days for international business) ) did not reply, or were dissatisfied with the handling and reply of the postal operator; Fifth, when a consumer complained, he should provide his name, telephone number, mailing address, postal code, and name of the recipient. Appellant’s name, address, appeal request, reasons, relevant evidence, and date of appeal;