How to go to the Administration for Industry and Commerce to complain about the store?
Nowadays, even if you open a store on Taobao, there will be a department to manage it, because such an online shopping environment needs to be maintained by both parties, and it will definitely be controlled, otherwise these merchants have already Lawless. Is Taobao Personal Store Administered by the Industry and Commerce Bureau? How to complain? Let’s take a look together!
- Is Taobao Personal Store Administration regulated by the Administration for Industry and Commerce?
Managed by the Bureau of Industry and Commerce for individual sellers.
- How to complain about Taobao personal stores
In addition to complaining about Taobao sellers to 12315, in fact, buyers can also enter Taobao buyer center, open the list of purchased treasures, find the treasures that need to be sold, click “Release sellers”, upload relevant certificates, and submit. , the specific operations are as follows:
- Use our Taobao account to log in to Taobao.com, and then click the purchased baby under My Taobao.
In this way, we enter the list page of the baby we have bought. On the list page of the baby we have bought, we can see that basically all the commodities have a convenient link to complain about the merchant under the commodity operation list.
That is, we click on the complaint merchant link to enter the service complaint page. On this page, we clearly write the reason for the complaint, the description of the complaint, the contact number and the voucher, etc., and then click to submit the complaint application to the customer service, and let the customer service intervene in the processing. .
The latter matters will be handled by Taobao customer service. We only need to wait for the telephone notification of Taobao customer service. Generally, the customer service is on the side of our consumers.
Alternatively, you can dial the Taobao customer service number, specifically open the Taobao website homepage, click the contact customer service button on the right at the top of the page, and select telephone customer service. After that, Taobao customer service will judge and handle according to their respective credentials. This method is more efficient for solving problems.
To sum up for everyone, Taobao personal stores are under the management of the Bureau of Industry and Commerce. If you have some disputes in Taobao shopping, you can call 12315 to complain to Taobao sellers or apply for complaints directly at the after-sales office of Taobao platform. In short, there are many kinds. I will share it here today, if you have any questions, please leave a message.